Once we received the order to buy the online lessons and the payment is made on the amount of lessons.
The Studio Arrais send for e-mail to the student’s username and password to access the download of each lesson.
The student must keep in mind these three points:
1) The lessons last from 40 to 50 minutes depending on the subject and video files on average weigh between 150 and 20 MB.
It is therefore necessary that the student is equipped with a ADSL connection reliable.
2) The video files have an extension wmv.
The videos were made with wmv extension, which is specific to the Windows Media Player software available on most computers.
Another suitable software to view the video may be Vlc.
In all cases, if the computers are equipped with the necessary plugins, can be used in other programs.The choice of the student and his responsibility to provide your own computer in the most suitable.
The same goes for students who work on a Mac or Linux.
3)The student must take care to have a PC not obsolete.
The computer must be suited to downloading and viewing of video and textual documentation of their attached.
We recommend a configuration with Windows XP and 256 ram.
The Studio Arrais does not provide computer support.
In case of problems related to the three points, the student is asked to contact the technical confidence.